A lot has happened since our inaugural research report in December 2020 last year.
We had very positive blood sugar results from our earliest cohort of users but needed more users before we could really start to draw any conclusions. So we went out and told more people that Quin existed. And they downloaded and used the app. They used the app a lot.
We also had a barebones version of Quin available in 2020, the MVP before the MLP. Minimum Viable Product and Minimum Lovable Product for those wondering. So we continued developing features across six monthly releases. …
One slice of Hovis medium white bread is 17.9g of carbs according to the nutritional label. Seems very specific so it must be pretty accurate, right?
People like precision. We like as much detail as we can get when it comes to numeric values. The value of pi has been calculated to 31 trillion digits. That’s a lot of precision. So when we see 18g, 17.9g and 17.91g next to each other, we put a lot more faith in the latter than the former.
But when it comes to nutritional values on food packaging, should we have that much faith?
The Quin app quietly went live in the Apple App Store on 17th June 2020. It was an incredibly proud day for us at Quin but this was only one step further on our grander journey. As the app went live, we were already working on the update for July.
The Quin app will never be finished. We are not a hardware device or drug. Once live and in your hands, we can evolve and evolve fast. Our research and development processes enable us to respond and deliver new features in weeks.
Answering a question as straightforward as ‘Why do people with diabetes carb count?’ is incredibly difficult for people without the experience of living with diabetes.
At Quin, only one of us is living with diabetes. We therefore need ways to discover what people with diabetes truly need if we are to design an experience which can give people more confidence and make living with diabetes easier.
One of the best techniques we use as part of our research programme is the 5 Whys.
The 5 Whys is a technique to uncover the root cause of a problem. Your car doesn’t…
Research from Stanford University in 2014 found that people living with type 1 diabetes make an extra 180 health-related decisions a day than someone without diabetes.
That’s an extraordinary amount of extra decisions to be made — about once every 5 minutes you are awake. And diabetes doesn’t go away when you’re in bed. Those early morning hypo-alert reaction decisions need to be made despite your brain still being half-asleep.
On the surface, most diabetes apps look the same. Actually, most look the same beneath the surface too.
You fill in forms multiple times a day to log food, insulin and blood sugar levels. You get a time-consuming and complex bolus calculator that doesn’t seem to give you the blood sugar you were expecting three hours later.
You spend your free time scrolling back through cluttered screens of graphs and lists. You may get a cute animated monster to make you feel slightly better at sharing your personal data.
You also get a report which you can pass to your…
Have you ever downloaded a diabetes app, used it for a week or two before deciding it wasn’t for you? Did you then try another app in the hope that it was better? Was it more or less the same with a different look? You are not alone.
– “Around half of all people with diabetes report having tried at least one app to help manage diabetes.”
It’s a great thing to be searching for. …
At Quin, we’ve heard so many times from people we’ve interviewed in our research programme that they would like to reduce the time spent and effort involved in counting carbs. The Quin app has a new feature for recording meals and snacks which we think can help.
Here’s a quick introduction and run through of the thinking behind personal portion sizes and carb ranges.
Everyone is different and this is a great thing. This is especially true when it comes to food. We all eat different meals in different sized portions with different ingredients to suit our own tastes.
My daily routine involves research to better understand the lives of people living with diabetes. For me, as someone who doesn’t live with diabetes, it’s essential to try and understand our users in order to keep them safe and provide the best app possible. I came across the following Reddit post recently:
How can we prove to you that you’ll be 100% safe using Quin?
That’s the question I try to answer every day. Your safety is literally in my job title — Head of User Safety and Compliance.
It’s not an easy question. Everyone living with diabetes is different. You all experience diabetes differently. I have to account for every one of you. Fortunately, I work with a great team who understand this too. So, how can we prove to you that you’ll be 100% safe using Quin? The simple answer is we can’t. No one can. Your safety when managing…